Privacy Policy

1. Information we collect

• Contact details you provide: name, email, phone, and property address.
• Service details: property information, service history, notes, and visit reports.
• Payment information: processed securely by our payment processor (Stripe); we do not store full card numbers.
• Usage data: basic technical information and cookies when you use our website (see our Cookie Policy).

2. How we use your information

• To provide estimates, schedule and perform services, and manage your account.
• To process payments and send invoices and receipts.
• To communicate with you about your service, respond to requests, and send relevant updates.
• To operate, secure, and improve our website and business.

3. How we share information

We share information only with service providers who help us operate — for example, Stripe (payments), and our hosting, database, and email providers — and only as needed to deliver our services. We do not sell your personal information. We may disclose information if required by law.

4. Cookies

We use essential cookies to run the site and keep you signed in. See our Cookie Policy for details and choices.

5. Data retention

We keep your information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential communications. To make a request, contact us at hello@romantransformations.com. We do not sell personal information.

7. Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children

Our services and website are intended for adults and are not directed to children under 13. We do not knowingly collect information from children.

9. Changes and contact

We may update this Policy from time to time. Questions or requests: hello@romantransformations.com or (803) 620-5664, Indian Land, South Carolina.